Clover CSC Learnership 2026 – Customer Service Centre Learnership in Roodepoort, Gauteng

is inviting applications for the Learner: Customer Service Centre (CSC) Learnership Programme 2026. A total of 18 learnership positions are available for eligible unemployed candidates who are interested in gaining practical workplace experience and developing valuable skills in customer service and call centre operations.

The programme will be based at Clover’s Customer Service Centre offices in Constantia Park, Roodepoort, Gauteng. Successful applicants will gain practical exposure in a professional call centre environment while also attending prescribed training classes.

This opportunity is ideal for eligible Matriculants and recent Grade 12 graduates who are interested in building a career in customer service, call centre operations, contact centres, sales, administration and order processing.

Clover CSC Learnership 2026 Details

Company: Clover S.A. (Pty) Ltd
Job Title: Learner: CSC
Department: Customer Service Centre
Programme Type: Learnership
Job Category: Customer Service
Number of Positions: 18
Reference Number: CLO260717-2
Location: Constantia Park, Roodepoort
Province: Gauteng
Country: South Africa
Minimum Education: Grade 12 / National Certificate
Closing Date: 31 July 2026

About the Clover Customer Service Centre Learnership

The Clover Call Centre Learnership Programme is designed to give successful learners an opportunity to combine workplace experience with structured learning.

Learners will spend the duration of the programme at Clover’s Customer Service Centre offices in Constantia Park, Roodepoort, while attending the required training classes.

The programme provides exposure to a professional customer service environment where learners can develop practical skills in dealing with customers, handling queries, processing orders, supporting sales activities and working with colleagues to achieve team objectives.

Upon successful completion of the programme, learners will obtain an NQF qualification and gain valuable workplace experience that can support their future career development.

Minimum Requirements

To be considered for the Clover CSC Learnership, applicants must meet the following requirements:

• Grade 12 / Matric or an equivalent NQF Level 4 qualification
• Grade 12 / Matric completed within the past five years, from 2021 to 2025
• A minimum average of 55% for English
• A minimum average of 55% for Mathematics or Mathematical Literacy
• Advanced computer literacy
• Must currently be unemployed
• Must not have participated in a learnership programme before

Applicants should carefully check that they meet all the requirements before submitting an application.

Skills and Competencies

Clover is looking for candidates who are motivated, professional, customer-focused and able to work effectively with others.

Ideal candidates should demonstrate:

• A proactive and action-oriented attitude
• Honesty and consistency
• High standards of work
• Strong interpersonal effectiveness
• Commitment and motivation
• Ability to collaborate with others
• A strong customer-service orientation
• Effective communication skills
• Ability to apply numerical principles
• Willingness to learn and develop new skills
• Ability to work as part of a team
• Attention to detail when handling customer and order information

Duties and Responsibilities

Successful learners will receive practical exposure to various activities within the Customer Service Centre.

Customer Service

Responsibilities may include:

• Providing a high level of customer service
• Handling inbound and outbound customer interactions
• Responding to customer enquiries
• Assisting with customer complaints
• Working with relevant stakeholders to resolve customer issues
• Communicating professionally with customers and internal teams

Customer Orders

Learners may assist with:

• Capturing customer orders accurately
• Confirming customer orders
• Capturing orders on time according to the daily call list
• Processing customer orders according to standard operating procedures
• Informing customers when their accounts are on hold
• Communicating order-related issues to relevant stakeholders
• Ensuring customer information and order details are captured accurately

Sales and Product Support

The role may also involve supporting product sales and promotions.

Responsibilities include:

• Selling Clover and principal products according to customer ranging
• Offering new or additional products to customers
• Explaining product features
• Informing customers about special offers
• Promoting relevant products to customers
• Supporting customer needs while contributing to sales objectives

Teamwork and Collaboration

Learners will also be expected to:

• Assist team members in achieving team results
• Cooperate with colleagues to achieve common objectives
• Share responsibility for completing team tasks
• Support team values
• Participate in team meetings
• Contribute positively to the working environment
• Take responsibility for the visual management of information

What You Can Gain From the Learnership

The Clover CSC Learnership provides an opportunity to develop practical and transferable workplace skills.

Successful learners may gain experience in:

• Customer service
• Call centre operations
• Contact centre communication
• Customer query management
• Complaint resolution
• Order processing
• Sales support
• Product promotion
• Computer-based administration
• Communication
• Teamwork
• Problem-solving
• Professional workplace conduct

The experience gained through the programme may be useful for candidates who want to pursue future opportunities in customer service, call centres, sales, administration and other business support environments.

Who Should Apply?

This opportunity is suitable for currently unemployed South African candidates who completed Matric between 2021 and 2025, meet the required academic results and have not previously participated in a learnership programme.

Candidates who enjoy working with people, communicating with customers and using computers may find this opportunity particularly relevant.

Applicants should be prepared to work in a professional customer service environment, attend prescribed training and contribute to team objectives.

Important Application Information

Interested and suitably qualified applicants are encouraged to apply for the Clover Learner: CSC Learnership Programme before the closing date.

Reference Number: CLO260717-2
Position: Learner: CSC
Department: Customer Service Centre
Positions Available: 18
Location: Constantia Park, Roodepoort, Gauteng
Closing Date: 31 July 2026

Applicants should ensure that they meet all eligibility requirements before applying and provide accurate information during the application process.

Please note: This is a learnership programme and not a permanent employment position. Successful candidates will be required to complete the prescribed programme requirements to successfully obtain the relevant NQF qualification.

Apply before 31 July 2026 to be considered for the Clover CSC Learnership 2026 opportunity.