Reception Administrator – Mediclinic Brits

Employer: Mediclinic Southern Africa
Facility: Mediclinic Brits
Location: Brits, North West, South Africa
Job Type: Permanent
Workplace: On-site
Positions: 1
Reference Number: 73817
Closing Date: 27 September 2026

Reception Administrator Job Vacancy

Mediclinic Brits is inviting suitably qualified candidates to apply for a Reception Administrator position. The successful candidate will assist patients with admissions and discharges while ensuring that administrative processes are completed accurately, professionally and in line with Mediclinic policies and procedures.

The role involves working directly with patients and supporting the hospital’s patient administration processes. The successful applicant will also be responsible for identifying and preventing potential operational and financial risks while maintaining patient confidentiality.

Main Purpose of the Job

The Reception Administrator will assist patients with all aspects of admissions and discharges in a professional manner. The role also focuses on preventing operational and financial risks and ensuring a positive patient experience.

Key Responsibilities

The successful candidate will be responsible for:

• Capturing and processing admissions, including pre-admissions and bookings, according to established procedures.
• Ensuring that admission information is accurately processed.
• Identifying and preventing potential financial risks by following policies and procedures.
• Ensuring an effective patient discharge process in accordance with the Patient Administration Manual.
• Maintaining strict patient confidentiality.
• Supporting patient administration and reception processes at the hospital.
• Following established procedures relating to cash handling, blacklisted patients and other patient administration matters.
• Adhering to emergency and major incident procedures where required.

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Minimum Requirements

Education

Essential:

• Grade 12 / Matric or equivalent.

Desired:

• No additional education requirement specified.

Experience

Essential:

• No previous experience required.

Advantageous:

• Reception administration experience.
• Experience working in a private healthcare facility.

Required Skills and Knowledge

Candidates should have knowledge or understanding of the following:

• Patient admissions and discharge processes.
• Pre-admissions and bookings.
• Bed functions and bed overrides.
• Preparation for the following day’s admissions.
• Patient Administration policies and procedures.
• Patient confidentiality.
• Cash handling procedures.
• Medical aid schemes.
• Private healthcare environment.
• Medical terminology and anatomy.
• ICD and CPT codes.
• Hospital switchboard systems.
• Patient administration programmes on the AS400 system.
• Microsoft Office and general computer literacy.
• Debtpack Enquiry application for checking outstanding amounts where applicable.
• Workmen’s Compensation Act (WCA) processes and procedures.
• Identifying potential financial risks, including blacklisted patients and patient valuables.
• Emergency and Major Incident Protocols, including fire, floods and robbery procedures.

Important Information for Applicants

Mediclinic states that all applicants will be considered, with preference given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as to internal applicants or employees who meet the minimum requirements.

Internal employees on fixed-term contracts should apply using an external candidate profile rather than their employee profile.

Job Details at a Glance

Category Details Position Reception Administrator Employer Mediclinic Brits Location Brits, North West Reference 73817 Contract Permanent Workplace On-site Positions 1 Minimum Education Grade 12 / Matric Experience None required Closing Date 27 September 2026

How to Apply

Interested and suitably qualified candidates should apply for the Reception Administrator – Reference 73817 position through the official Mediclinic Southern Africa careers platform before the closing date.

Closing Date: 27 September 2026

Applicants are encouraged to ensure that their profiles and application information are complete and accurate before submitting their applications.