Discovery Administrator Team Leader

Discovery Administrator Team Leader Vacancy 2026

Employer: Discovery Limited Job Title: Administrator Team Leader Business Unit: DCM Distribution Function: Management Location: Sandton, Johannesburg, Gauteng – 1 Discovery Place, 2196 Job Type: Not specified Salary: Not disclosed

Job Overview

Discovery is recruiting an Administrator Team Leader to manage and lead a team of 12–17 administrative consultants within its DCM Distribution business unit.

The successful candidate will oversee daily administrative operations, monitor team performance, ensure service delivery targets are achieved and maintain high standards of customer service.

The role also involves coaching employees, handling escalated customer queries, conducting quality assessments and identifying opportunities to improve operational processes.

Key Responsibilities

• Lead, manage and motivate a team of 12–17 administrative consultants.
• Set performance targets and monitor individual and team KPIs.
• Coach employees and support their professional development.
• Monitor service levels and ensure daily targets are achieved.
• Conduct quality assessments on consultants’ calls and customer queries.
• Handle escalated administrative and customer service queries.
• Identify operational challenges and implement improvements.
• Develop standard operating procedures.
• Prepare daily, weekly and monthly performance reports.
• Ensure compliance with company policies and relevant legislation.
• Maintain effective communication with management and stakeholders.

Minimum Requirements

Applicants must meet the following requirements:

• Grade 12: A Matric certificate is essential.
• Leadership experience: At least two years of experience as an Administrative Team Leader is required.
• English proficiency: Applicants must be able to read, write and communicate effectively in English.
• Computer skills: Good computer literacy, particularly Microsoft Excel and other MS Office applications, is essential.

Advantageous qualifications and experience:

• Being bilingual is an advantage.
• Regulatory Examination and FAIS credits will be beneficial.
• Wealth Management experience is advantageous.
• A BCom degree or related qualification will be an added advantage.

Job Details

Category Information Employer Discovery Limited Position Administrator Team Leader Business Unit DCM Distribution Location Sandton, Gauteng Salary Not disclosed Reference Number Not provided in the supplied advert Date Posted 2 November 2026 Closing Date Not specified

How to Apply

Interested and suitably qualified candidates should:

• Visit the official Discovery careers website.
• Navigate to the available job opportunities.
• Search for Administrator Team Leader under DCM Distribution.
• Open the vacancy and review the full requirements.
• Sign in or create a candidate profile.
• Complete the online application and submit the required information.

Official application website: Discovery Careers

Important Scam Warning

• Discovery does not require applicants to pay recruitment or application fees.
• Do not pay anyone promising guaranteed employment.
• Avoid sharing banking details, PINs or passwords with individuals claiming to represent Discovery.
• Be cautious of recruitment messages received through unofficial WhatsApp numbers or social media accounts.

Verify before applying: Always confirm that the Administrator Team Leader vacancy is listed on Discovery’s official careers website. Make sure the job title, location and recruitment details match the official advertisement before submitting personal information.

Note: The supplied vacancy does not specify a closing date, salary or reference number. These details should be confirmed on Discovery’s official recruitment portal rather than assumed.