Life Healthcare Reception Supervisor

Life Healthcare Reception Supervisor Vacancy 2026

Employer: Life Healthcare Position: Reception Supervisor Facility: Life Bay View Private Hospital Location: Mossel Bay, Western Cape Job Category: Finance / Administration Reference Number: Not specified Salary: Not disclosed Closing Date: 9 November 2026

Job Overview

Life Healthcare is inviting applications for a Reception Supervisor at Life Bay View Private Hospital.

The successful candidate will be responsible for managing the hospital reception environment, supervising employees, ensuring efficient patient administration and maintaining excellent customer service standards.

The position also involves overseeing admissions, billing processes, financial controls and compliance with hospital policies.

Minimum Requirements

Applicants must have:

• Grade 12 (Matric).
• Experience in a healthcare environment.
• People management experience.
• Customer service experience.
• Working knowledge of medical funder rules.
• General understanding of medical terminology.
• Comprehensive knowledge of admissions procedures.
• Basic understanding of financial principles.
• Computer proficiency, preferably with IMEDS or similar software.

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Added Advantage:

– Understanding of the private healthcare industry and its challenges.

Key Responsibilities

• Supervise, motivate and support reception employees.
• Manage patient admissions and administrative processes.
• Oversee bed-booking procedures.
• Ensure accurate patient information and billing.
• Monitor quality management systems and audit compliance.
• Manage pre-payments and co-payments.
• Oversee cash handling and operational costs.
• Ensure compliance with healthcare regulations.
• Develop staff training and performance management plans.
• Maintain effective relationships with patients and stakeholders.
• Improve operational efficiency and customer service.

Required Competencies

• Leadership and people management.
• Problem-solving and decision-making.
• Communication and presentation skills.
• Customer service orientation.
• Relationship building.
• Resilience and adaptability.
• Ethical behaviour.
• Organisational awareness.
• Ability to motivate and develop employees.

How to Apply

Interested candidates should submit their applications via email:

Email: [email protected]

Internal applicants must discuss their applications with their line managers before applying.

External candidates will also be considered.

Important Information

• Only shortlisted candidates will be contacted.
• Applicants who do not receive feedback within two weeks after the closing date should consider their applications unsuccessful.
• Life Healthcare is an Equal Opportunity Employer.

Closing Date: 9 November 2026

Verify the Vacancy

Applicants should verify the vacancy through the official Life Healthcare careers website before applying.

Official website: Life Healthcare Careers.

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