Discovery Administrator

Discovery Administrator – Fixed Term Contract 2026

Employer: Discovery Limited Business Unit: Discovery Invest Position: Administrator (Contribution Management) Job Type: Fixed-Term Contract Location: Not specified in the vacancy Salary: Not disclosed (likely market-related; confirm with Discovery).

Job Overview

Discovery Invest is inviting applications for an Administrator (Contribution Management) on a fixed-term contract.

The successful candidate will provide administrative support within the Credit Control environment, assisting financial advisers, franchises and policyholders with contribution and payment-related matters.

The role involves processing administrative requests, resolving customer queries and ensuring accurate transactions while maintaining excellent customer service.

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Key Responsibilities

• Manage Discovery Invest contracts after activation.
• Handle contribution management and payment queries.
• Process debit order changes and force debit requests.
• Manage premium holidays and payment arrangements.
• Update direct debit banking details.
• Investigate outstanding contributions and payment issues.
• Ensure accurate processing within agreed service standards.
• Meet individual and team performance targets.
• Follow company compliance and risk management procedures.

Minimum Requirements

Applicants must have:

• Matric certificate.
• At least one year of administrative experience in the LISP industry.
• Knowledge of Long-Term Insurance legislation.
• Understanding of the LISP industry.

Advantageous experience:

• Paradigm
• Compass
• Frontline systems.

Skills and Competencies

• Good communication and customer service skills.
• Strong administrative and problem-solving abilities.
• Relationship-building skills.
• Conflict-handling abilities.
• Good time management.
• Attention to detail and accuracy.
• Positive attitude and results orientation.

Who Should Apply?

This opportunity is suitable for candidates with previous financial services or LISP administration experience, particularly those familiar with investment contributions, debit orders and policyholder servicing.

Salary

Discovery has not advertised a specific salary. Remuneration should be confirmed with the employer during recruitment.

Closing Date

Not specified in the supplied vacancy. Apply through the official recruitment portal and confirm whether applications are still open.

Reference Number

Not provided in the supplied advertisement.

How to Apply

• Visit the official Discovery careers website: https://www.discovery.co.za/corporate/careers
• Search for Administrator (Contribution Management) – Fixed Term Contract.
• Open the vacancy and review the application requirements.
• Sign in or create your candidate profile.
• Complete the online application and submit the required information.

Scam Warning

• Discovery does not require applicants to pay recruitment or application fees.
• Do not share banking details, PINs or passwords with recruiters.
• Be cautious of unofficial WhatsApp messages claiming to guarantee employment.

Important verification: This vacancy was advertised on 3 November 2026. Confirm the position, closing date and application status directly on Discovery’s official careers website before submitting your application.