Europcar Hiring: Agent – Call Centre

Employer: Europcar (Motus Corporation) Position: Agent: Call Centre Location: Bruma, Johannesburg, Gauteng Job Type: Permanent Reference Number: REF219656 Closing Date: 10 November 2026 Salary: Not disclosed.

Job Overview

Europcar, part of Motus Corporation, is recruiting an Agent: Call Centre to join its customer service team in Bruma, Johannesburg.

The successful candidate will assist customers with car rental enquiries, quotations and reservations while providing professional customer support. The role also involves resolving complaints, promoting rental services and achieving departmental sales targets.

Candidates must be willing to work weekends and overtime when required.

Minimum Requirements

• Grade 12 (Matric).
• At least 2 years’ customer service or call centre experience.
• Valid driver’s licence.
• Own reliable transport.
• Computer literacy.

Key Responsibilities

• Handle customer enquiries and provide excellent service.
• Process local and international car rental bookings.
• Prepare quotations and reservations.
• Update customer information on booking and CRM systems.
• Resolve complaints and customer queries.
• Promote additional rental products and services.
• Meet sales targets and support business growth.
• Maintain accurate records and liaise with internal departments.

• Pre Authorisations Service Consultant
• Europcar Hiring: Agent – Call Centre
• Fidelity Services Group: Drone Pilot
• Personal Assistant – Chief Information Officer
• TWK Agri: Compliance Administrator (X3)

Skills and Competencies

• Excellent communication and listening skills.
• Strong customer service and selling abilities.
• Good problem-solving and conflict-resolution skills.
• Attention to detail and accuracy.
• Ability to work under pressure and meet targets.
• Teamwork, patience and time management.

How to Apply

Interested candidates should submit their applications through the official Europcar/Motus Corporation careers recruitment platform.

Application Reference: REF219656

Important Scam Warning

• Europcar does not require applicants to pay recruitment or placement fees.
• Never share banking details or make payments to secure employment.
• Be cautious of fake recruitment messages and unofficial application links.

Verify Before Applying: Visit the official Motus Corporation careers website and search for reference number REF219656 to confirm that the vacancy is genuine and still open.