Administration Services Administrator – Anglo American

Company: Anglo American
Business Unit: Global Shared Services (GSS)
Department: Human Resources / People Services
Location: Johannesburg, Gauteng, South Africa
Job Type: Fixed-Term Contract
Experience Level: Entry Level
Reference: REF81621M
Closing Date: 25 September 2026

Anglo American is inviting applications for an Administration Services Administrator position within its Global Shared Services (GSS) team in Johannesburg.

This is a fixed-term contract opportunity within People Services, supporting employee administration processes and HR-related queries. The successful candidate will work with HR teams, line managers, employees and other internal stakeholders to ensure employee changes and administrative requests are processed accurately and within agreed service standards.

Salary and Benefits

Anglo American states that successful employees can expect a competitive salary and benefits package.

The company also highlights opportunities for:

• Learning and development
• Technical training
• Leadership programmes
• Career growth and progression
• Working within a large multinational organisation

The specific salary amount is not stated in the vacancy.

About the Role

The Administration Services Administrator will provide administrative, process and query support across activities such as:

• Employee job changes
• Personal information changes
• Reporting-line changes
• HR administration
• Service-related queries
• Employee documentation
• Other People Services support activities

The role requires accuracy, good communication and the ability to work with different internal stakeholders while meeting service-level requirements.

Key Responsibilities

The successful candidate will be responsible for:

• Executing administrative support activities relating to employee changes.
• Processing tasks received through ServiceNow.
• Ensuring employee documentation is accurate, quality checked, authorised and appropriately filed.
• Providing timely and accurate administrative support to HR teams, employees and line managers.
• Acting as a first point of contact for Administration Services queries.
• Providing basic advice, guidance and support on common administrative issues.
• Troubleshooting and investigating queries where necessary.
• Escalating technical problems through the appropriate support channels.
• Following up on escalated issues.
• Supporting invoice costing and allocation where applicable.
• Supporting the corporate uniform ordering process after onboarding, where applicable.
• Identifying opportunities to improve administrative processes.
• Working towards team goals, KPIs and service-level agreements.
• Collaborating with colleagues and teams across the organisation.
• Working according to company policies, processes and systems.
• Reporting unresolved issues to the relevant leader.

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Requirements

Applicants should have:

• Matric / Grade 12 certificate as a minimum.
• A relevant Diploma will be advantageous.
• 2–3 years’ work experience as an Administrator.
• Experience engaging and communicating with a broad range of stakeholders.
• Strong computer skills.
• Confidence using Microsoft Office.
• Good written and verbal communication skills.

Who Can Apply?

This opportunity may suit candidates who have a Grade 12 qualification together with relevant administrative experience and are comfortable working in an HR/shared-services environment.

Applicants should be able to communicate professionally, manage administrative processes accurately and work collaboratively with different stakeholders.

Important Details

Position: Administration Services Administrator
Reference: REF81621M
Company: Anglo American
Business Unit: Global Shared Services
Department: Human Resources / People Services
Location: Johannesburg, South Africa
Contract: Fixed Term
Experience: 2–3 years’ administrative experience
Minimum Qualification: Matric / Grade 12
Closing Date: 25 September 2026

How to Apply

Interested candidates should submit their applications through the official Anglo American careers portal.

Applicants will be required to complete the online application form and will have the opportunity to upload their CV and other relevant supporting documents.

When applying, ensure that your information is accurate and that your CV clearly reflects your administrative experience, computer skills, qualifications and stakeholder-management experience.

Reference: REF81621M

Please note: Careersroom is not a recruiter or the employer. This post is shared for informational purposes to help job seekers find legitimate employment opportunities. Always verify vacancy details and apply through the employer’s official careers platform.