Administrative Officer: Patient Administration (Level 7)

Administrative Officer: Patient Administration (Level 7)

Advertisement

Employer: Department of Health
Reference Number: refs/056662
Directorate: Patient Administration
Location: Weskoppies Hospital
Salary: R338,106 per annum plus benefits
Closing Date: 2 October 2026
Posts: 1

Requirements

Applicants must meet one of the following:

  • Grade 12/Senior Certificate with more than 5 years’ functional experience in a Patient Administration environment; or
  • A three-year Diploma or Degree in Public Management, Public Administration or Office Administration with at least 3 years’ functional experience in Patient Administration.
  • Knowledge of the Mental Health Care Act, 17 of 2002.
  • Knowledge of POPIA, PAIA and relevant Public Service legislation, policies and procedures.
  • Practical knowledge of HIS/SAP.
  • Knowledge of UPFS tariffs and patient billing procedures.
  • Computer literacy, including MS Word, Excel, PowerPoint and Outlook.
  • Good communication, presentation and interpersonal skills.
  • Strong administrative, planning, organisational and analytical skills.
  • High level of accuracy and attention to detail.
  • Ability to work independently and within a multidisciplinary team.
  • Ability to work under pressure and meet deadlines.
  • Willingness to work shifts, including 12-hour shifts, weekends, public holidays and overtime.

Key Duties

The successful candidate will:

  • Supervise and monitor administrative staff responsible for patient admissions, discharges, transfers and other patient movements.
  • Coordinate daily Patient Administration functions and ensure accurate capturing of patient information on HIS/SAP.
  • Verify Mental Health Care User documentation and admission requirements.
  • Monitor patient classification and billing processes in line with UPFS tariffs.
  • Conduct quality checks on patient administration records and HIS/SAP information.
  • Coordinate the filing, retrieval, tracking, archiving and secure safekeeping of patient files.
  • Compile and submit required daily, weekly and monthly statistics and reports.
  • Liaise with the Mental Health Review Board, prosecutors, multidisciplinary teams and other stakeholders.
  • Handle routine administrative enquiries and appeals relating to Mental Health Care Users.
  • Monitor the administration and safekeeping of patients’ private funds, valuables and personal property.
  • Ensure compliance with applicable legislation, policies and departmental procedures.
  • Maintain strict confidentiality of patient and institutional information.
  • Promote professional, ethical and patient-centred service delivery.
  • Perform other reasonable duties delegated by the responsible manager.

Application Information

Advertisement

Applications must be submitted strictly online through the Gauteng Department of Health E-Recruitment Portal. No hand-delivered, faxed or emailed applications will be accepted.

Applicants must submit:

  • A fully completed and signed new Z83 Application Form.
  • A comprehensive CV.
  • Certified qualifications and relevant documents will be requested from shortlisted candidates.
  • Foreign qualifications must be accompanied by a SAQA evaluation certificate.

No payment is required to apply.

Location: Weskoppies Hospital
Closing Date: 2 October 2026

Application Portal: Gauteng Department of Health E-Recruitment Portal.

Comments are closed.