Administrator – Fixed-Term Contractor

Company: Discovery
Business Unit: Discovery Invest
Department: Administration and Office Support
Employment Type: Fixed-Term Contract
Date Posted: 16 September 2026

About Discovery

Discovery is a purpose-driven organisation focused on making people healthier and enhancing and protecting their lives. The company promotes innovation, exceptional service and meaningful change while providing employees with a dynamic environment in which to develop their skills.

About Discovery Invest

Discovery Invest provides a range of investment products designed to meet different client needs. The business offers access to Discovery funds as well as local and international fund managers, with a focus on helping South Africans achieve greater financial health and freedom.

Key Purpose

The Administrator will be responsible for processing servicing transactions received by the Discovery Invest Servicing team and ensuring that client and stakeholder queries are handled efficiently.

Key Responsibilities

• Process functions and servicing transactions within the Invest Servicing team.
• Develop and maintain knowledge of Discovery Invest products.
• Provide administrative and communication support.
• Assist with client and stakeholder queries via telephone and email.
• Ensure appropriate feedback is provided and outstanding matters are followed up.
• Complete ad hoc administrative tasks assigned by management.
• Build and maintain professional relationships with financial advisors and internal and external clients.
• Ensure work is completed accurately and within required timelines.

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Required Skills and Personal Attributes

• Good questioning and information-gathering skills.
• Strong customer-service orientation.
• Conflict-handling skills.
• Good verbal and written communication.
• Relationship-building ability.
• Results-oriented approach.
• Assertiveness and confidence.
• Positive and committed attitude.
• Strong time-management skills.

Minimum Requirements

• Matric.
• University degree.
• At least 2 years’ administrative experience in the LISP industry.
• At least 1 year of inbound telephone experience.
• Knowledge and understanding of Long-Term Insurance legislation.
• Knowledge and understanding of the LISP industry.

Advantageous Experience

Experience with the following systems will be an added advantage:

• Paradigm
• Compass
• Frontline

Employment Equity

Discovery’s approved Employment Equity Plan and targets will be considered during the recruitment process. Discovery is an equal-opportunity employer and encourages applications from people with disabilities.

Application

Interested candidates should apply through Discovery’s official careers platform and ensure that their qualifications and experience meet the requirements before applying.