Old Mutual Project Support Administrator

Old Mutual is inviting suitably qualified and experienced candidates to apply for the Project Support Administrator position based in Pinelands, South Africa.

The position provides project administrative support and assists with coordinating the implementation of function-specific projects that contribute to the organisation’s business strategy.

Project Support Administrator

Company: Old Mutual
Job Title: Project Support Administrator
Location: Pinelands, South Africa
Employment Type: Full-time
Job Requisition ID: JR-84077
Closing Date: 29 September 2026 at 23:59

Job Description

The Project Support Administrator will provide project administrative services and assist in coordinating the implementation of projects that support business objectives.

Key Result Areas

Project Reporting and Review

• Draft project review reports and presentations.
• Compile key information, commentary and recommendations.
• Support stakeholders in evaluating project progress and agreeing on changes.

Project Planning

• Carry out delegated activities supporting the development of workstream and project plans.
• Help organise activities required to achieve project objectives.
• Ensure project planning activities comply with the organisation’s project management framework.

Document Preparation

• Organise and prepare complex documents using standard office software and other applications.
• Gather and summarise data for special reports.

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Requirements Management

• Identify, elicit and document project and process requirements.
• Use appropriate modelling techniques where required.
• Analyse and validate requirements with users.
• Help eliminate ambiguity and confusion around requirements.
• Define testing scripts and verification criteria.
• Maintain project documentation and traceability.

Stakeholder Management

• Support stakeholder engagement activities.
• Arrange meetings, events and other stakeholder engagement activities.

Project Risk and Issue Management

• Contribute to project risk and issue management.
• Maintain and distribute project and programme risk registers.
• Maintain issue logs and related documentation.

Continuous Improvement

• Review existing operations within the area of responsibility.
• Generate ideas that can contribute to continuous improvement.

Project Scope Definition

• Conduct research, workshops and other activities.
• Support the specification and agreement of project deliverables.

Contract Management

• Carry out a range of contract management activities.

Project Closeout and Handover

• Draft elements of product documentation and user training materials.
• Support the handover of completed projects to business-as-usual operations.
• Contribute to post-project reviews.
• Assist with identifying lessons learned.

Project Resource Management

• Carry out delegated activities to support the deployment and effective utilisation of project resources.

Personal Capability Building

• Participate in assessment and development planning activities.
• Participate in formal and informal training and coaching.
• Maintain knowledge of relevant technology, external regulations and industry best practices.
• Continue professional development through education, conferences and specialist industry resources.

Requirements

Candidates should have:

• NQF Level 5 – Higher, Advanced or Occupational Certificate, or equivalent.
• 5–10 years of relevant experience.
• Experience working with HFM and Oracle will be an advantage.
• Excellent communication skills.
• Strong stakeholder engagement skills.
• A collaborative approach.
• Strong technical ability.
• Excellent time-management skills.
• Strong problem-solving ability.
• Attention to detail.
• Ability to learn quickly.
• Flexibility and willingness to work beyond standard hours when required by business needs.
• Ability to build positive relationships.
• A positive and proactive approach.

Technical Knowledge and Competencies

The role requires the ability to:

• Take action and drive activities forward.
• Balance stakeholder needs.
• Communicate effectively.
• Drive results.
• Ensure accountability.
• Manage complexity.
• Optimise work processes.
• Demonstrate organisational awareness.
• Plan and align activities.
• Adapt to different situations.
• Apply technology effectively.

Core Competencies

Old Mutual identifies the following competencies for the role:

• Customer First
• Executing
• Innovation
• Leading with Influence
• Learning
• Relating
• Strategic

Employment Equity

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the requirements of the specific business unit.

About Old Mutual

Old Mutual is an African financial services organisation providing a broad range of financial solutions to retail and corporate customers across key market segments.

Its areas of business include:

• Life and Savings
• Property and Casualty
• Asset Management
• Banking and Lending

Old Mutual states that it is committed to its purpose of “Championing Mutually Positive Futures Every Day” and places importance on both customer and employee experience.

How to Apply

Interested and suitably qualified candidates should apply for the Project Support Administrator position through the official Old Mutual careers platform.

Job Requisition ID: JR-84077
Location: Pinelands
Closing Date: 29 September 2026 at 23:59