Senior Branch Clerk

Senior Branch Clerk – AVBOB (Springs)

Company: AVBOB Job Title: Senior Branch Clerk Location: Springs, Johannesburg East Rand, Gauteng Job Type: Permanent Salary: Market Related Closing Date: Not specified in the supplied vacancy Reference Number: SNRBC/ERS/MB Industry: Insurance Positions Available: 1

Job Overview

AVBOB is inviting applications for a Senior Branch Clerk position at its Springs Insurance Office.

The successful candidate will provide administrative and customer service support, assist policyholders with enquiries, process insurance-related requests and ensure that branch operations run efficiently.

This position is suitable for an experienced administrator with knowledge of the life assurance industry and strong customer service skills.

Minimum Requirements

Applicants must meet the following requirements:

• Grade 12 (Matric).
• At least 2–3 years of experience in the life assurance industry, preferably in client services or policy maintenance.
• 2–3 years of administrative experience.
• Good computer skills, particularly Microsoft Word and Excel.
• Knowledge of the AVBOB production system will be an advantage.
• Additional office administration experience will be beneficial.

Key Responsibilities

The successful candidate will be responsible for:

• Welcoming clients and performing general reception duties.
• Assisting walk-in clients with enquiries and referring them to relevant departments.
• Handling insurance claims and policy maintenance requests.
• Processing premium payments and refunds.
• Managing petty cash and preparing daily banking.
• Communicating service delays and system problems to clients.
• Referring new business opportunities to consultants.
• Handling complaints and fraud allegations.
• Preparing weekly and monthly statistical reports.
• Performing general office administration duties.

How to Apply

Interested applicants should apply through the official AVBOB recruitment platform.

• Visit the official AVBOB website.
• Navigate to the Careers or Vacancies section.
• Search for Senior Branch Clerk – Springs.
• Use reference number SNRBC/ERS/MB to identify the vacancy.
• Follow the online application instructions.

Important Information

• Employer: AVBOB
• Workplace: Springs Insurance Office, Gauteng.
• Salary: Market Related.
• Employment: Permanent.
• Closing date: Not provided in the supplied listing. Confirm the deadline before applying.

Scam Warning

AVBOB is the advertised employer. Applicants should verify this vacancy through AVBOB’s official website before submitting personal information or documents. Never pay recruitment fees to secure employment.

Important: The vacancy information supplied does not include an application deadline or direct application link. Verify that the position is still open on AVBOB’s official recruitment website before applying.