Settlements Clerk – Fidelity Services Group

Company: Fidelity Services Group Job Title: Settlements Clerk Division: Fidelity Cash Solutions Location: Midrand, Gauteng, South Africa Job Type: Permanent Experience Level: Associate Closing Date: 06 November 2026 Reference Number: Not specified in the supplied vacancy.

Job Overview

Fidelity Services Group is inviting applications for a permanent Settlements Clerk position within its Fidelity Cash Solutions division at the Head Office in Midrand, Gauteng.

The successful candidate will report to the Settlements Manager and form part of the Operational Finance (Cash Processing) team.

The main responsibility is to ensure that customer settlements and payments are processed accurately and on time, following company procedures while providing professional service to clients.

Minimum Requirements

Applicants should meet the following requirements:

• Grade 12 (Matric), preferably with Mathematics and Accounting.
• Previous Cash Management Centre experience will be an advantage.
• Knowledge of SAP would be beneficial.
• Computer literacy in Microsoft Office, particularly advanced Excel.
• Experience working with banking systems.
• Understanding of administrative and reconciliation procedures.
• Knowledge of Cash Management Centre operations.
• Ability to follow company policies and procedures.
• Willingness to work alternate Saturdays, Sundays and public holidays.

Key Responsibilities

The successful candidate will be responsible for:

• Ensuring all clients receive their payments daily.
• Checking that payments are accurate and allocated to the correct clients.
• Processing payments throughout the day.
• Meeting strict daily payment deadlines.
• Handling client telephone and email enquiries.
• Liaising with cash centres and the reconciliation department.
• Investigating and recovering incorrect payments.
• Preparing and releasing manual payments.
• Managing payment exceptions and escalating issues when necessary.
• Performing settlement duties on alternate weekends.

Required Skills and Competencies

• Strong numerical and analytical skills.
• Excellent attention to detail.
• Advanced Excel and general computer skills.
• Good written and verbal communication.
• Professional client service.
• Ability to manage large volumes of data and workload.
• Accuracy and organised working methods.
• Teamwork and cooperation.
• Ability to adapt to changing work demands.

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Salary

The salary has not been disclosed in the supplied advertisement. Applicants should confirm remuneration details with Fidelity Services Group during the recruitment process.

Location

Midrand, Gauteng, South Africa – Fidelity Cash Solutions Head Office.

Closing Date

06 November 2026

Applications should be submitted before the closing date.

How to Apply

Interested and suitably qualified candidates should:

• Visit the official Fidelity Services Group careers website.
• Search for Settlements Clerk under available vacancies.
• Select the relevant Midrand position.
• Review the job requirements and application instructions.
• Submit your CV and complete the online application process.

Important Notice to Applicants

• The reference number and salary were not provided in the supplied advertisement.
• Working alternate weekends, including Saturdays, Sundays and public holidays, is a requirement.
• Previous cash management experience and advanced Excel knowledge may strengthen your application.
• Fidelity Services Group reserves the right not to make an appointment.

Scam Warning

Applicants should be cautious of individuals requesting money in exchange for employment, interviews or job placements. Fidelity Services Group vacancies should be verified through the company’s official recruitment platform.

Verify before applying: Always confirm that the Settlements Clerk vacancy is still listed on the official Fidelity Services Group careers website. Do not submit personal documents or make payments through unofficial recruitment agents.