Clinic Receptionist | Dis-Chem Pharmacies

Clinic Receptionist – Laguna Mall | Dis-Chem Pharmacies

Dischem is inviting suitably qualified candidates to apply for a Clinic Receptionist position at Laguna Mall in Langebaan, Western Cape.

The permanent position is suited to an entry-level candidate with a Grade 12/Matric qualification who can provide professional reception and administrative support while assisting patients and ensuring the smooth operation of the clinic.

Job Details

Company: Dis-Chem Pharmacies Limited
Position: Clinic Receptionist – Laguna Mall
Division: Clinic Category
Location: Langebaan, Western Cape
Employment Type: Permanent
Experience Level: Entry Level
Industry: Retail
Posted: 22 September 2026
Closing Date: 06 October 2026
Salary: Market-related

Minimum Requirements

Essential:

• Grade 12 / Matric
• Ability to work under pressure
• Deadline-driven
• Ability to follow and give oral and written instructions

Key Responsibilities

The Clinic Receptionist will be responsible for:

• Registering patients according to established standards.
• Assisting patients with medical forms and medical insurance documentation.
• Opening and maintaining patient files.
• Ensuring patient information is accurate and up to date.
• Coordinating and managing patient appointments.
• Moving patients through appointments according to schedule.
• Processing medical aid payments.
• Advising and assisting patients with medical aid authorisation procedures.
• Obtaining medical reports when required.
• Monitoring clinical equipment, stationery and medication requirements.
• Informing patients about clinic procedures.
• Maintaining patient records and confidentiality.
• Keeping the reception area clean and properly maintained.
• Answering incoming calls according to Dis-Chem standards.
• Providing professional telephone assistance and accurate information.
• Taking and confirming caller messages and contact details.
• Directing calls and messages to the correct staff members.
• Assisting walk-in guests with meetings and deliveries.
• Providing relevant telephone numbers, area codes and other information when requested.
• Ensuring customers, guests and callers receive timely feedback.
• Responding appropriately to patients in distress and emergencies.
• Following up with patients regarding requested feedback.

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Special Conditions of Employment

Applicants should note the following conditions:

• South African citizen.
• Dedicated workstation; the position requires sitting at a desk for most of the day.
• MIE screening.
• Clear criminal and credit record.
• Driver’s licence and/or own reliable transport.

Remuneration and Benefits

The successful candidate will receive a market-related salary and may qualify for:

• Medical aid
• Provident fund
• Staff account

Important Notice

Only successful applicants will be contacted. If you have not been contacted within two weeks after the closing date, please consider your application unsuccessful.

Dis-Chem Pharmacies is an equal opportunity employer. The company’s approved Employment Equity Plan and Targets will be considered during the recruitment process in line with its Employment Equity and Transformation Strategy. Dis-Chem also supports the recruitment of People with Disabilities.

How to Apply

Interested and suitably qualified candidates should submit their CV through the Dis-Chem Pharmacies careers platform and apply for the Clinic Receptionist – Laguna Mall vacancy before the closing date.

Closing Date: 06 October 2026