Confirmations Clerk at Mediclinic Stellenbosch – Apply by 31 August 2026

Mediclinic Stellenbosch is inviting applications for a Confirmations Clerk position in Stellenbosch, South Africa. This is a permanent, on-site opportunity for candidates interested in working in healthcare administration and supporting the financial and administrative processes of a clinical environment.

The position focuses on obtaining and maintaining patient authorisations and re-authorisations while ensuring that relevant information is accurately captured and communicated. The successful candidate will also help identify potential financial risks and ensure that confirmation procedures comply with funder contracts, clinical coding requirements and applicable legislation.

Job Details

• Job Title: Confirmations Clerk
• Company: Mediclinic Southern Africa
• Location: Stellenbosch, Western Cape, South Africa
• Workplace Type: On-site
• Employment Type: Permanent
• Positions Available: 1
• Reference Number: 73053
• Closing Date: 31 August 2026
• Recruiter: Nadine Lizelle Hearne

About the Confirmations Clerk Role

The Confirmations Clerk plays an important role in the patient administration and revenue cycle processes at Mediclinic Stellenbosch. The main purpose of the position is to minimise financial risk by ensuring that patient cases receive the necessary authorisation and re-authorisation.

The successful candidate will communicate with relevant parties to ensure that patient cases are appropriately managed and that claims can be processed and paid. Attention to detail, accurate data capturing and effective communication are therefore important aspects of the role.

The position may suit candidates who are interested in healthcare administration, medical aid administration, patient services or hospital administrative careers.

Key Responsibilities

As a Confirmations Clerk, your responsibilities may include:

• Obtaining authorisation and re-authorisation for identified patients.
• Ensuring cases are appropriately authorised to support fully paid claims.
• Capturing patient and case-related information accurately.
• Communicating relevant information to patients, funders and other stakeholders.
• Identifying potential financial risk cases.
• Referring risk cases to the appropriate parties for further attention.
• Following Level 2 clinical coding guidelines and applicable coding standards.
• Ensuring compliance with confirmation procedures and funder contracts.
• Using available systems and resources to support accurate case administration.
• Following relevant legal and statutory requirements.
• Managing deviations from standard procedures and escalating issues where necessary.
• Supporting effective case management and daily confirmation workflows.

Minimum Requirements

The essential education requirement for the Confirmations Clerk position is:

• Grade 12 or equivalent qualification.

No previous work experience is listed as an essential requirement for this position. This makes the opportunity potentially suitable for candidates who meet the educational requirement and want to develop experience in healthcare administration.

Experience working in a clinical environment is listed as desirable rather than essential.

Skills and Knowledge

Candidates should ideally have or be willing to develop knowledge of the following areas:

• Funder contracts.
• Medical aid requirements and narrations.
• Patient administration systems.
• AS400 patient administration programmes.
• Rules and regulations relating to funder contracts.
• Level 2 clinical coding.
• B2B EMS electronic messaging systems.
• Authorisation status checking and troubleshooting.
• Microsoft Office and general computer literacy.
• Applicable statutory requirements, including relevant aspects of the Consumer Protection Act and Prescribed Minimum Benefits.
• Patient administration policies and procedures.
• Patient confidentiality requirements.
• External case manager visitation procedures.
• Daily confirmation workflows.
• Deviance management.
• Coding and case management processes.
• Identification of financial risks, including missing authorisations and insufficient length of stay or level of care.

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Who Can Apply?

The position may be suitable for candidates with Grade 12 who are looking to enter or build a career in hospital administration, medical administration or healthcare support services.

Applicants with experience in a clinical environment may have an advantage, although clinical experience is not listed as an essential requirement.

Candidates should be comfortable working with information systems, communicating with different stakeholders and following detailed procedures. Accuracy and attention to detail are particularly important because the role involves patient authorisations, financial risk identification and claims-related processes.

Employment Equity

Mediclinic Southern Africa states that all applicants will be considered, with preference given in accordance with its Employment Equity Plan. Internal applicants and employees who meet the minimum requirements may also receive consideration.

Internal employees on fixed-term contracts are specifically advised to apply using an external candidate profile rather than their employee profile.

Why Consider This Opportunity?

A Confirmations Clerk role can provide valuable exposure to the administrative side of healthcare. The position combines patient administration, medical aid processes, authorisation management, clinical coding and financial risk control.

For candidates interested in developing a career within hospital administration, this type of position can provide practical experience with healthcare systems, funder requirements and patient administration procedures.

Job Summary

Position: Confirmations Clerk
Company: Mediclinic Stellenbosch
Location: Stellenbosch, South Africa
Employment: Permanent
Workplace: On-site
Experience: No essential experience required
Education: Grade 12 or equivalent
Reference: 73053
Closing Date: 31 August 2026

How to Apply

Interested candidates should apply through the official Mediclinic careers platform before the closing date.

When applying, ensure that your profile and CV accurately reflect your educational qualifications, administrative skills, computer literacy and any relevant healthcare or clinical environment experience.

Closing date: 31 August 2026.

Candidates are encouraged to submit their applications before the deadline to ensure they are considered for the Confirmations Clerk vacancy at Mediclinic Stellenbosch.